If you still have another question and need to get in touch, please follow this link: help.afterpay.com
Afterpay is unavailable to App Customers.
Additional eligibility criteria apply. Late fees apply. See further details here.
Pop Your Pup plus Afterpay
Split your purchase into 4 equal interest-free payments using Afterpay when you spend $35 or more
WHAT YOU NEED TO GET STARTED
A credit or debit card
Be over 18 years of age
A USA resident address
QUICK START
CUSTOMER SERVICES
If you still have another question and need to get in touch, please follow this link: help.afterpay.com
Afterpay is unavailable to App Customers.
Additional eligibility criteria apply. Late fees apply. See further details here.
1. What is Afterpay?
2. How do I use Afterpay?
Just shop on popyourpup.com and check out as normal. At checkout, choose the Afterpay payment method.
You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard).
If you’ve used Afterpay before, just log in to your Afterpay account.
Then complete your order! Please note, all items in your shopping bag must be eligible for Afterpay, and the shopping basket value must be between $35 and $1000.
3. Where can I use Afterpay?
4. Can International customers apply?
Afterpay is only available to customers with a US billing address.
Customers with international billing addresses will not be able to create an Afterpay account.
5. How does the Afterpay payment Schedule work?
Afterpay customers have to make their first payment at the time of purchase.
The remaining three payments are deducted automatically every 2 weeks in equal installments from your selected payment method.
If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly.
You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.
6. What if I can't pay an Afterpay Installment?
An $8 late payment fee will be charged if funds are not available at the time the automatic payment is due.
Late fees will not exceed 25% of the total order.
Please see Afterpay Terms here.
7. When will my items be delivered if I use Afterpay?
Afterpay orders are delivered within our standard shipping timeframes like any order from popyourpup.com.
8. Is there a limit to how much I can spend on a single Afterpay transaction?
9. Can I use another form of payment with Afterpay?
10. How do I return or exchange an item purchased with Afterpay?
Afterpay returns follow our standard return process.
Please note, refunds for Afterpay will be refunded from popyourpup.com to Afterpay.
We cannot provide an exchange or cash refund.
As soon as the refund is processed it will drop into your Afterpay online account.
Have more questions about Afterpay returns?
Go to afterpay.com
11. Where can I find more about Afterpay?
Visit the Afterpay website here for a comprehensive list of FAQs here and check out Afterpay’s Privacy Policy found here.
*Your payment schedule will be provided to you. If you fail to make a payment on time, you will be charged a late fee of $8 with an additional $8 fee added after 7 days if payment is still unpaid.
